Our process · Toronto & GTA
How MGL works
From your first call through a documented assessment, full remediation, agreed reconstruction and closeout.
Our process
From inquiry to closeout
First contact
Tell us where the property is, what happened, whether damage is ongoing and who can provide access. We confirm the next step and crew availability directly.
Assess and authorize
We document the affected areas, identify access or specialist needs and set out the proposed scope. We confirm who can authorize work and obtain written approval.
Stabilize and remediate
The approved scope can include protection, containment, extraction, selective removal, cleaning, contents handling and drying. We record completed work and changes by affected area.
Keep a clear claim record
For insurance losses, we organize the applicable site photos, measured observations, equipment history and scope changes by affected area. We can prepare a PDF report or separate files for the adjuster’s review.
Verify the result
We review the completion criteria, readings where applicable and any required specialist reports before an affected area is released for rebuilding.
Agree on reconstruction
We define the repair scope, schedule and selections. The written agreement sets out milestones and billing. We document and approve changes before carrying them out.
Rebuild and hand over
We coordinate the approved trades and finishes, review completed work with the client and provide the closeout documents, invoices and any agreed follow-up.
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